FAQ
Last updated: 2026-11-13
Are my photos uploaded to a server?
No. All processing happens inside your browser. The tool runs in an isolated frame on its own address (app.docucrop.com); its security policy technically prevents it from sending anything except to our server, and our server has no place that accepts images. The browser keeps the rest of the page, ads included, from seeing inside the frame. We test this automatically before every release.
Why is the first use slower?
On the first visit the browser downloads the smart engine (about 127 MB) once and keeps it. You can add your photos right away; processing starts automatically when it is ready. Later visits start immediately.
Which formats are supported?
JPG, PNG, TIFF (including multi-page) and PDF (each page as an image). HEIC is not supported yet: convert the photo to JPG first.
Which browsers are supported?
Recent Chrome and Edge on computers. Phones are being tested.
Is it free? How many photos can I process?
Completely free and unlimited: process as many photos as you like, with no account and no sign-up.
A document was detected wrongly. What can I do?
Drag the box corners, delete it (Delete), or draw a new box by dragging on the photo. You can rotate it (R) and switch perspective correction on or off (P).
What numbers do you send to improve accuracy?
Only when you export: numbers about the boxes the program proposed and how well they matched what you kept. No images, no coordinates, no file names. You can switch it off in “Privacy options”; in Europe it only works with your consent.
How do I delete all my data?
We never store your photos, and there are no accounts. To remove the engine kept in your browser, clear this site's data in your browser settings.
© 2026 علي جاسم (Ali Jasim)